Returns/Exchange

Refund Policy:


A) In case of product problems (eg product breakdown, tearing, wrong size, product not working, product mismatch, etc.), you may get the full value of the product returned under the conditions given below.

1. Within 5 hours of receiving the delivery, you must mail support@shopoxin.com.

2. In case of a refund, the product must be fully intact with the box.

3. You must return the product to the office of today’s office within 5 business days in maximum charge.

4. If the price of the product is above the price and for any reason higher than today’s price, you will have to register the Complaint by emailing support@shopoxin.com within the extra 7 hours. The additional cost you pay will be refunded through development within 5 business days if your Compliance is correct.

B) Our Complaint Team will call you for any complaints regarding the product or service. We would like you to be active on the phone until your complaint is resolved. If the number in your contact is not active then an alternative number must be active. You will need to provide a refund to us for the refund. If we do not receive your assistance by phone or email within 5 business days, we will consider your complaint resolved.

Note:

1. The order of the product will be delivered regardless of stock. For inevitable reasons, delivery of the product may take longer than the seller promised delivery time.

2. After ordering the product on cash on delivery, the refund will be refunded within 5 business days for the refund number you gave for the refund, and no more than 3 business days for the card number.

3. Today OrderDill has the ability to cancel your order at any time, even after order confirmation. In this case, if you do not accept after giving the courier for refund information Card No. and product delivery in advance, the product will be refunded within 5 business days after returning the product from today’s courier.

4. In case of Products which are priced at moneys and for any reason higher than today’s price, you will have to register Complain in excess of 5 hours by mail to support@shopoxin.com . The additional cost you pay will be refunded through development within 5 business days if your compliance is correct.

E-mail: support@shopoxin.com
Inbox: https://www.facebook.com/ShopOxin.comm/

Returns Policy


If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below.
Please note that some products are not eligible for a return if the product is “No longer needed”
For device related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable).
You will always find the relevant terms on the product page (Return Policy tab).